Privacy Policy

1. Introduction

Welcome to Invexroute Automation ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for our automation services.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out our contact form or reach out to us directly. This may include:

• Full name and business name
• Email address
• Phone / WhatsApp number
• Industry and business type
• Details about what you would like to automate
• Any additional information you share in the message field

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited, via standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide automation consultation
• Send you relevant information about our services
• Improve our website and service offerings
• Comply with legal obligations
• Prevent fraud and maintain website security

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools (such as email delivery services) to help us operate our website and respond to your enquiries. These providers are bound by confidentiality obligations.
• Legal requirements: We may disclose your information if required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact enquiry data is typically retained for up to 2 years unless you request deletion earlier.

6. Cookies

Our website may use basic cookies to improve your browsing experience. These are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the site may not function properly if cookies are disabled.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@invexrouteautomation.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through any of the following channels: